Purchase Mistakes, Failures :(

[fettWOWballern]

Hey ive got the wrong tundra mammut a wanted the horde one ive got an alliance one : / can we pls change this?

And do i have got/or bought the blizzard bear twice :O can i then pls choose another one (or can i get my bonuses back for the second one) of course the second one is useless :(

is there an purchase history on the website so i can see what ive already purchased earlier?

ah and i dont wanted to purchase the rusted Proto... i wanted to purchase the timless proto >.< can u please change this
can u please get rid of the rusted Proto from my account i downt want to have that one please..

my characters Name is: Gibstoff
Im online right now, ive wrote an ticket ingame already but he said i should write it in the technical forum here.
Would be awesome if you can help me and get this right done