Purchase Mistakes, Failures :(

[fettWOWballern]

Hey ive got the wrong tundra mammut a wanted the horde one ive got an alliance one : / can we pls change this?

And do i have got/or bought the blizzard bear twice :O can i then pls choose another one (or can i get my bonuses back for the second one) of course the second one is useless :(

is there an purchase history on the website so i can see what ive already purchased earlier?

ah and i dont wanted to purchase the rusted Proto... i wanted to purchase the timless proto >.< can u please change this
can u please get rid of the rusted Proto from my account i downt want to have that one please..

my characters Name is: Gibstoff
Im online right now, ive wrote an ticket ingame already but he said i should write it in the technical forum here.
Would be awesome if you can help me and get this right done

[VúSale]

Hey ive got the wrong tundra mammut a wanted the horde one ive got an alliance one : / can we pls change this?

Take advantage of the NPC
https://forum.wowcircle.net/showthread.php?t=13447

3. Convert items of the opposite faction - useful for those who, for example, in their personal account purchased an accessory not for their faction Death Sentence, instead of Choosing Death and vice versa, the list of items is large (the function can be used once every 24 hours);

Ах, и я не хотел покупать ржавый Proto ... я хотел купить Timless Proto>. <вы можете изменить это,
пожалуйста, избавьтесь от ржавого Proto с моего учетная запись, которую я хочу иметь, пожалуйста ..

When did you purchase it on (date)? Realm?

[fettWOWballern]

When did you purchase it on (date)? Realm?

i purchased it maybe 2 hours ago. Realm is 3.3.5.a (100x) Realm

- - - Updated - - -

Take advantage of the NPC

thanks for that, worked well for the Alliance Mount

[EvTech]

Considering your issue with the rusted proto.
If you meet the following criteria: https://forum.wowcircle.net/showthread.php?t=968915
Fill the form and send me via private message:

1. Account login from which you have bought an item/service.
2. Nickname of a character that received an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
3. Nickname of a character that was planned to receive an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
4. Way of buying (for yourself or as a gift).
5. https://wowroad.info/ item link, price in bonuses and purchase date.
6. You need to record a video, where you delete an item from article №2 and upload it to YouTube/Radikal
*video must also include .server info command in chat
Refund comission is 10%, you can only get it once in 180 days.

[fettWOWballern]

1. Account login from which you have bought an item/service.
2. Nickname of a character that received an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
3. Nickname of a character that was planned to receive an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
4. Way of buying (for yourself or as a gift).
5. https://wowroad.info/ item link, price in bonuses and purchase date.
6. You need to record a video, where you delete an item from article №2 and upload it to YouTube/Radikal
*video must also include .server info command in chat
Refund comission is 10%, you can only get it once in 180 days.

Okay this seems quite a lot to much effort for me to just change the purchased drake.. so ill just keep the wrong purchased mount.

But you should offer some "already purchased itmes" history to your websites item store so users can see what they´ve got already
and do not or even better cant accidentally bough same things again and as u know ingame second mount itmes are useless (soulbound ones) as your character already knows it..
so what to do now with the second blizzard polar bear ive got ingame in my inventar idk... i even be 100% sure that i purchased this one twice..
Anyways would be more customer friendly if you just give me some other so i can delete the useless item <.< or give me the bought bonuses back for the second one lol

[EvTech]

give me the bought bonuses back for the second one

We can do it after you fill the form. That's not "too much effort", that's a simple procedure.