i need a refund death's choice

[Aimrode]

Hello ,

Hello, I bought the wrong item and I would like to refund you with bonus points from the shop. Would it be possible to receive a refund because when I used the item return on the NPC .I did not receive the item and the item disappeared from my bags.
Before realizing my mistake I purchased the correct item from the store
Would it be possible to receive a refund for this one?

My serveur is wotlk *100
my caracter is : amorlérusse humain dk lvl 80
item impact : Death's Choice trinquet

I send you a mail an a request in game and you say make a post on forum.
Sincerely

[EvTech]

To make things clear - you've used the multifunctional NPC item faction swap feature and lost an item?

[Aimrode]

Yes i buy 2 item ,
first i buy a wrong item" death's choice "
after i see , i buy the good item but now i need to refund death's choise but when i go speak to the npc i lost this item

[Aimrode]

Do you have a news to my request ?

[EvTech]

​Fill this form and send me via PM:

1. Account login from which you have bought an item/service.
2. Nickname of a character that received an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
3. Nickname of a character that was planned to receive an item/service and your realm (x5, x10, x100, Fun, Cata x100, Cata Fun).
4. Way of buying (for yourself or as a gift).
5. https://cata.wowroad.info/ item link, price in bonuses and purchase date.
6. You need to record a video, where you delete an item from article №2 and upload it to YouTube/Radikal
*video must also include .server info command in chat