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I lost all my stuff in my guildbank

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  1. #1

  2. #2
    Новичок
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    Czy ktoś z administracji mógłby na to spojrzeć i mi pomoc ?

  3. #3
    Почетный флудер Аватар для Hibor
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    May be this

    google translate:
    25.10.2025 https://forum.wowcircle.com/showthre...=1#post8613822
    ​I would like to talk in more detail about the incident that occurred on the game world 3.3.5 x1 early in the morning, October 24th.

    The night before, October 23 (and earlier on October 21, but that only concerned the web), maintenance was carried out in our DC. work (https://selectel.live/incidents/322882), during which half of the equipment was disconnected from the power supply for some time (I would like to add that this usually does not happen because even during work or an accident, there are backup power sources, but here apparently it was no different).

    After they were completed, all our resources started up in normal mode on their own when the servers were turned on and the OS loaded, and since I was away in another country from the beginning of the month, there was no way to go in and check everything, especially since everything was ok according to all statuses.

    But everything turned out to be a little different, in the case of the server where the x1 and fan base is running, something happened to the hard drive and a number of tables (we haven’t figured it out yet), because of which the game worlds first began to crash very often, and then were completely unavailable because writing new data in the table was impossible

    By a happy coincidence, I was at least on the road at that moment, but with access to the Internet, I was able to quickly, as a temporary measure, deploy everything on another server (thanks to the 10 Gbit network), but we didn’t get off easy, because some of the data was inaccessible and the kernel did not understand what was happening, algorithms were launched to clear data (garbage) in a number of tables (when there are no main tables), most were later able to be restored piece by piece, but some no, it was mainly the guilds’ storage facilities that were affected, but otherwise there was a slight setback for a couple of hours.

    We have now launched a number of measures to compensate for this incident, which are described here: https://forum.wowcircle.com/showthread.php?t=1357495
    Compensation for a glitch related to guilds on WoTLK x1 https://forum.wowcircle.com/showthread.php?t=1357495
    They are finished long ago
    За Альянс! Нет... за Орду! Стой... так за кого там?
    PUG: «Who needs tactics, skill or brain, just out-gear it bro...»

  4. #4
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    Okay, I had a year off from WoTLK x1, and what should I do now if I want to get back into the game?
    How was I supposed to know something like this happened?
    Am I now unable to recover anything that I have lost?

  5. #5
    Администратор
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    Good afternoon. Unfortunately, it's impossible to return what was in your guild bank and was lost due to a technical error.
    All compensation measures have long since expired, and unfortunately, we are unable to assist.

    Если хотите задать вопрос лично мне, то создайте тему в приватном разделе https://forum.wowcircle.com/forumdisplay.php?f=1739, это не раздел технической поддержки.
    В отъезде с 12.05.26, временно недоступен

  6. #6
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    Okay, I understand that private servers, things like that happen, but I come back after a year and I'm back to nothing, because everything was kept in GuildBank because of two people playing.
    I even missed out on compensation, you can check it from the logs that I was absent.
    The question is what should I do now?

    - - - Updated - - -

    I'd also like to privately claim compensation for two accounts, mine and my friend's, which we didn't receive. I can provide my login account.

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