hello
I was using "moongeun0"account and got hacked in 2021

I inquired last time, but they said that they would unblock you after January 25th.

But I still get the message "Your account is blocked. Reason: до выяснения. Blocked by: Озай"

I made a donation and bought an item and I want to get my warrior character back please help please

You blocked my account, is it that hard to solve this??

Can't you remember the words you answered me?

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"You will be able to change your password after January 25.
Deleted items cannot be restored. We only help to restore access to the account."

"After the 25th, we will untie someone else's phone number from your account. Change the password from the mail that is linked to your account.
The account will be blocked until the 25th, so that the fraudster does not cause more damage."

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It cannot be restored, email cannot be changed, phone number cannot be deleted, and it is still being hacked.