My account was hacked

[Sandis]

Hi,

My account was hacked - all gold are stolen, also all valuable items - from all characters on that account. Do you see such details - trade, mail, etc?

Server 3.3.5 x1
Login: mesrine

If you need additional information, let me know.

Password now is changed. I understand I will not get back my items, but maybe you can track thief and BAN him.

[Вечность]

The thief has been banned, but unfortunately, we cannot restore the stolen items. Please change your password immediately and enable two-factor authentication (2FA).

[Sandis]

Is it possible to ask for his ingame nickname? I guess there should be chain characters..